What is unlocking?
Unlocking your device removes the restriction preventing you from using it on other GSM networks apart from the one you originally purchased it from.
How does it work?
It's very simple. You place your order, wait for your code and then enter the code into your phone.
How much does it cost?
For BlackBerry 7 or older: $10.00 USD
For BlackBerry 10: $30.00 - $150 USD depending in the network
To see the cost for your network, choose the network from the order form. It will be displayed right above the Order button.
How long does it take?
Depending on the network, order can be completed as quickly as 3 hours or as long as 72 hours. There are times, particularly outside of normal business hours & weekends, that orders will take longer to process. Please note that there is NO guarantee on how long it will take for your order to process.
Is this safe?
Assuming you follow our instructions, yes. Unlocking your BlackBerry is as simple as adding a contact. The key to this being a success for you, is that you provide ACCURATE details in the order form.
Is this guaranteed?
Absolutely. Once again, this is assuming that you provide us accurate information when ordering. If your phone is HARD LOCKED, there is no code that will ever unlock it. A hard locked BlackBerry is one that someone tried entering an incorrect unlock code into, too many times. Typically, you have 10 tries to enter the correct code. If you know you've already exceeded these 10 tries, you should contact us before ordering anything.
What if my code didn't work?
As previously mentioned, we guarantee to provide a working unlock code. In the event that the code we've provided is incorrect, we will provide a refund. To be refunded, you must provide video proof that your code is not working. In the video, you must show your phone's IMEI as well as you trying to enter the code we provided.